Crappy Hosting, still waiting for refund

March 21, 2008

I have to tell you, I just have had the worst luck with web hosting over the course of time. But the worst to date was 3IX! When I first set up my accounts with them, they were fine, I would even tell others how happy I was, never had any troubles, that is until the beginning of 2008. Then it went downhill from there. I sent support ticket after support ticket. This is only a screenshot of one of pages available of support tickets I have submitted. It was always funny that magically after I sent support about my site being down it would magically come up and I would be told it was fine on their end to please check on my end.

Does this look like the server was fine and not have any issues to you? I would say NOT!

Then my last support ticket sent for my site being down, I was told they were doing some file scanning, and there was some errors with the upstream provider. Then not two minutes later another support person replied telling me my site was fine to check on my end, only problem was, the site that was fine was NOT the site I submitted the support ticket for. I replied for them to please refer to the previous support tech message who said they were working on it. Then he replied again with the same message that he copied and pasted. That was the last straw!!!

So I went to work and found a new host, which is costing a little more but I have learned you get what you pay for, and I checked the status of my closing my hosting accounts and still nothing done. I talked to them again today as I want this closed and a prorated refund for time left, as I paid for a year in advance for each site.

So if your looking for web hosting, DO NOT sign up with 3IX!

Posted by Suzie Q | Filed Under Jaw Breakers

Comments

5 Responses to “Crappy Hosting, still waiting for refund”

Yard Host » Blog Archive » Crappy Hosting, still waiting for refund on March 21st, 2008 6:26 pm

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Webhosting - Information about Webhosting » Crappy Hosting, still waiting for refund on March 21st, 2008 6:54 pm

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Crappy Hosting, still waiting for refund | How to make a website on March 21st, 2008 7:20 pm

[...] SceugAdmin wrote an interesting post today onHere’s a quick excerptI have to tell you, I just have had the worst luck with web hosting over the course of time. But the worst to date was 3IX! When I first set up my accounts with them, they were fine, I would even tell others how happy I was, … [...]
Bevvy on March 21st, 2008 8:40 pm

I think your Punkymood says it all.. Annoyed, I don’t blame ya I would be extremely annoyed too. I guess we are wrong to expect good service ehh? Im dealing with a similar situation with my home phone right now, more than 50 percent of the time it doesn’t work, so I switched and I want my money for prepaying it. Lil buggers still won’t pay. chin up!
PirateServe on March 26th, 2008 7:49 pm

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