Fools cracked the sink!!

June 24, 2008

Remember dumb and dumber? The plumbers who fixed my hot water tank? The simple job that should of taken maybe an hour tops took all day? You ‘member, ‘member?

Well after calling several times yesterday because the plumbing folks were suppose to be out to finish the job the warranty company approved, as it was a different guy who was here on Saturday, they sent out dumb and dumber again! When the van pulled in and I seen them it was as if I should of known something was going to go wrong!!!

Not to mention I had a “data disk” error with my desktop yesterday that was not recoverable, had to call Dell and pay $39.99 plus tax for support since my warranty JUST expired exactly ONE month ago yesterday, the system restore was corrupt so we had to do it the OLD fashioned way, CD by CD by CD by CD!! Thankfully I had did a back up so I didn’t loose anything!

So I am on the phone with dell working on the data disk error and dumb and dumber were suppose to replace the faucet in the bathroom, the p trap, and snake the line, sounded simple enough no? OH no the assholes cracked my sink, we literally broke it! NOW he came out and said small problem (yeah small problem my foot) and said when he went to do the p trap the sink just cracked. It just was corroded. That is NOT covered under the home warranty. So he handed me a cell phone and I put the dell tech on hold, he is telling me the sink was corroded and it would cost $180 for a new sink, plus two hours labor plus time to go and pick it up. ERRR NOT, do I look like I have that kind of money? So I said well guess I am screwed we don’t have it. So they did not finish the job! They did snake the line and the faucet is attached but NO pipes under my sink plus the broken sink!

So the home warranty gal calls to let me know they approved the “snake job” and I said well a lot of good its doing me I am screwed they cracked my sink. She was like what, so I explained to her what he said to me. She puts me on hold for a while and I go back to the dell tech I had on hold to continue attempting to salvage my computer, then the home warranty gal came back and asked me “did they tell you before they did it, that it possible could damage the sink?” I said “no they did not tell me nothing until after the fact”. She tells me its their responsibility! They are telling me otherwise. So she said she was going to send it to the vendor department and if we purchased a new sink to send a copy of the receipt and they see about helping get the money from the plumbing company, it is what their insurance is for she said!

So after a few hours I called the warranty company back and said to please note the account or job invoice that they did not finish the job, do not pay them for the repairing the p trap since they did not do it nor the labor for that either. They had told their vendor department I knew about the sink prior and that is a LIE!! I never signed a paper and neither did my husband on Saturday when the other guy was first here repairing our kitchen sink. NO signature from us. So no I didn’t know!

So now after all that work of painting and fixing up that back bathroom, I have NO sink! I have a pretty new faucet but no sink that is usable!

I tell you what I could cry for days after the past few days I have had. Now I have to finish getting my computer set up and oh won’t that be loads of fun?? NOT

Posted by Suzie Q | Filed Under Bulk Bin